Cyprus Office: +357 22 029683 | Greece Office: +30 210 9340288

Blancco Mobile Diagnostics

Blancco Mobile Diagnostics

Sophisticated and Scalable Mobile Diagnostics Testing for Smartphones

Blancco Mobile Diagnostics enables mobile network operators/carriers, device manufacturers, retailers, customer service centers, insurers and resellers to quickly and accurately find the source of device issues and resolve them. Whether you need a kiosk solution, web-based solution or on-device application, we can provide the right mobile diagnostics package to accommodate your needs. By identifying the cause of mobile device issues, your customers can optimize device performance, reduce the likelihood of NTF returns and recoup the costs associated with customer service complaints and repairs.


With our advanced business intelligence dashboard, your organization can use real-time data and analytics to improve the overall customer care process, minimize costs and increase customer satisfaction.

 

Key Benefits

  • Perform up to 52 automated diagnostics tests on devices across iOS and Android operating systems

  • Perform up to 52 automated diagnostics tests on devices across iOS and Android operating systems

  • Optimize the customer care experience across all touchpoints – from online to call centers to in-store

  • Leverage real-time data and analytics to optimize the overall diagnostics process, reduce processing times and save on operational costs. Reduce likelihood of unwarranted device returns Reduce the quantity of NTF (No Trouble Found) returns by up to 60%.

  • Maximize the resale value of second-hand devices

About Us

With over 25 years experience, we provide a range of innovative solutions specializing in IT Security, storage, systems management and virtualization solutions.

Cyprus Office

Orpheos 10
Elena Court
Office Suite 202
1070, Nicosia, Cyprus
Tel: +35722029683
Fax: +35722021026
See Map

Channel IT

Greece Office

Agia Fotinis 29 & Thrakis
Nea Smyrni
Athens, Greece
Tel: +302109340288
Fax: +302109340115
See Map

Nea Smyrni